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Do’s and Don’ts of Letting Someone Go: Your Ultimate Guide to Smooth Dismissals

Daniel Kim Views  

What to Do and What Not to Do When Facing Recommended Dismissal
Guidelines for Recommended Dismissal
What Steps Should Be Taken Before Recommended Dismissal?

Managers must carefully navigate the process of recommending an employee’s dismissal. Although it’s a challenging task that no manager relishes, being prepared can help manage the situation smoothly and with minimal emotional distress. Conversely, inadequate preparation can lead to unexpected complications for everyone involved.

Managers are often required to complete specific forms when recommending a dismissal. Sometimes, the employee may need to submit a voluntary resignation form. This process is becoming increasingly relevant as newer generations face dismissal while those who weathered past economic crises, such as the IMF crisis, approach retirement.

Before proceeding with a dismissal recommendation, managers must consider several essential factors. If your company receives government assistance—such as job creation incentives, employment stability support, funds for maintaining jobs, youth employment incentives, or job stability funds—dismissing an employee could violate commitments related to these supports. Breaching employment maintenance agreements or other obligations could result in losing access to these crucial resources.

Navigating the Waters of Recommended Dismissal

Evaluating whether a recommended dismissal is truly warranted is a crucial first step. Here’s how to approach this complex decision:

1. Necessity Check: Start by assessing whether the dismissal is necessary. For instance, if Employee A significantly impedes progress within the team or department, and their presence leads to a high turnover rate, it’s important to investigate further. If people from various roles, including managers and assistants, resign due to this individual, a thorough review of their role and impact is essential.

2. Behavior Assessment: Next, evaluate whether Employee A has engaged in damaging behavior to the organization. If their actions justify disciplinary measures, ensure that you follow a comprehensive disciplinary process and adhere to procedural fairness. This can be intricate without legal guidance. It’s vital to comply with employment laws and avoid accusations of unfair labor practices or wrongful termination.

For instance, if an employee has leaked proprietary information to a competitor or has misused departmental resources for personal gain, these are substantial grounds for considering dismissal. Such clear-cut cases often lead to a more straightforward dismissal process.

3. Evaluating Organizational Growth: Consider the organization’s overall growth. If previous strategies to stimulate growth have been unsuccessful and the employee in question shows a lack of interest in advancing with the company, dismissal may be warranted. Remember these key points throughout the decision-making process to ensure a well-rounded evaluation.

Effective Steps to Take Before Considering Recommended Dismissal

1. Observation and Feedback

Effective communication between managers and employees is crucial. Managers must provide clear, actionable feedback about specific behaviors that need improvement. Research indicates that about 70% of employees see themselves as top performers, often creating a perception gap in the workplace. To bridge this gap, focus discussions on specific actions and observed behaviors rather than subjective opinions. Managers should actively participate in these discussions to ensure they are constructive and goal-oriented.

2. The Cliff Strategy

The “cliff strategy” can be useful when improvement is necessary. This approach involves setting clear, achievable goals without making threats. For example, you might say, “Given our current challenges, I expect specific outcomes from you in the next six months. I’m here to support you, so let’s work on this together.” This method helps to clarify expectations and provides a fair opportunity for the employee to improve.

3. Establishing Firewall Strategies

For employees in managerial positions, their influence can significantly impact their teams. Implementing a “firewall strategy” by separating departments or adjusting roles can help ensure that achievements are attributed to the employee’s efforts. For example, in a sales environment, you might divide the department into distinct teams, such as Sales Team 1 and Sales Team 2, or New Business versus Outbound and Inbound Teams. This separation helps to isolate performance issues and focus recovery efforts more effectively.

4. The Flower Palanquin Strategy

If the situation does not improve and dismissal becomes necessary, consider the “flower palanquin strategy.” This approach involves acknowledging the employee’s contributions and maintaining a respectful post-employment relationship. You might designate them as an honorary employee, present a commemorative plaque, or offer a token of appreciation. This ensures they leave with respect and helps to preserve a positive image of your leadership and the company.

As a manager, fostering an environment where employees can thrive reflects your leadership capabilities and the organization’s robustness. It’s important to remember that while some employees may seem like long-term fits, business dynamics can change, posing new challenges.

As a manager, fostering an environment where employees can succeed reflects on your leadership and the organization’s strength. While some employees may seem like long-term fits, changing business dynamics can present new challenges. Handling these situations carefully—through precise feedback, setting clear expectations, and, if necessary, showing respect upon departure—upholds the organization’s values and maintains its integrity. This process should be managed thoughtfully over several months to a year, ensuring every step is taken with the respect and dignity that align with your company’s commitment to its employees.

Daniel Kim
content@viewusglobal.com

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